Fas_equipment_management-list December 2013

fas_equipment_management-list@lists.fas.harvard.edu

2 participants
2 discussions

Update on Duplicate asset creation issue

by Colannino, Kara

Good Afternoon, The Programmers confirmed along with help from Mary Walsh and Lisa Wilkes Ball that if you use the Firefox browser, a duplicate Asset will not be created. This is true whether you create the Asset 1) from a particular transaction or 2) apart from any transaction. This is now the workaround everyone should be using: Equipster users should use Firefox when creating an Asset, either from a transaction or apart from any transaction. They should not use Internet Explorer for this purpose. Unfortunately, this will cause a bit of inconvenience to people who use Internet Explorer for other tasks, since they will have to switch over to Firefox to use Equipster, but at least they will not have to worry about creating duplicate Assets. Please contact me with any questions you may have regarding this issue. Thank you, Kara ------------------------------------------- Kara Colannino Research Finances and System Specialist Research Administration Services Faculty of Arts and Sciences Harvard University 1414 Massachusetts Avenue, 2nd Floor Cambridge, MA 02138 Work Hours: Tuesday-Friday 9:15 to 4:45 Phone: 617 495 1488 Fax: 617 496 7400 http://fas.harvard.edu/research P Please consider the environment before printing this email.

10 years, 4 months

Duplicate Asset Creation Work Around

by Colannino, Kara

Good Afternoon All, There is a bug in Equipster that causes duplicate entries to be created. This occurs when an Equipster user tries to create an Asset directly from an Unassigned Transactions rather than assigning the transaction to an existing Asset. In this scenario, the user receives an error onscreen and two copies of the Asset are created instead of just one. HUIT has asked that we do a work around while they address this problem. This work around would be to create the asset first and then assigning the transaction to it, rather than trying to create the Asset directly from the transaction. If you have any questions or concerns please contact me. Thank you, Kara ------------------------------------------- Kara Colannino Research Finances and System Specialist Research Administration Services Faculty of Arts and Sciences Harvard University 1414 Massachusetts Avenue, 2nd Floor Cambridge, MA 02138 Work Hours: Tuesday/Thursday/Friday 9:15 to 4:45 Wednesdays 8:45 to 12:15 Phone: 617 495 1488 Fax: 617 496 7400 http://fas.harvard.edu/research P Please consider the environment before printing this email.

10 years, 4 months

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Fas_equipment_management-list December 2013